We are looking for Sr Technology Product Support with 2-5 yesrs of experience and who can Support Client POS application and work closely with stores and other departments (IT support, marketing, Buying & Merchandising, finance, B2B, etc.) to meet the company’s overall strategy and goals.

• Troubleshooting and supporting store systems applications during UAT and production.
• Assessing store systems applications issues.
• Recommend new or enhanced technologies that could improve current systems.
• React to high-severity issues that require immediate attention.
• Work with multiple teams for successful resolution of issues and incidents.
• Maintaining and updating technical documents and procedures
• Executing daily/on-demand operations and administration.
  • Checking DB app errors and application error logs.
  • Execution of DB scripts/extracts as needed.

Technical skills:

• J2EE Technologies
• Web Technologies:

Have a good knowledge of HTML, CSS, JavaScript, AngularJS, AJAX, JSON, jQuery, XML, and RESTful web service. 

• Databases:

Experience in SQL (preferably Oracle PL/SQL).

• Operating Systems:   

Windows, Basic knowledge of Linux.

• Conceptual Knowledge:

Software Design Principals, Modeling and Designing with UML, MVC Design patterns, and Microservices Design patterns.

• Application servers:   

Oracle WebLogic.

• Understanding of Infrastructure environments – Cloud

Required Skills & Qualifications:

1. BS/MS degree in Computer Science, Engineering, or a related subject
2. Previous experience in a leadership role, preferably in the Retail sector.
3. Self-motivated professional to work with minimal direction with effective time management skills.
4. Open to flexible working conditions, including after-hours scheduled application maintenance and support.
5. Excellent understanding of SQL.
6. Strong problem-solving and communication skills.
7. Ability to diagnose & address application issues.
8. Ability to build constructive relationships with clients.

B.Sc. from the Faculty of Computer and Information Science or Faculty of Engineering.